Privacy Policy

Greatvine Limited ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use for Customers [insert link to Greatvine website terms of use] and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Greatvine Limited.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers and to improve the services we offer. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

COOKIES

Greatvine's servers automatically record information when you use our website, including the URL, IP address, browser type and language, and the date and time of your request. Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

The Website allows you to select a Consultant who is registered with us and such Consultant will, where available, provide the services available on the Website. In order for those services to be provided we provide necessary details about you to the Consultant. We tell you about this at the point we collect that information on the Website. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

FORUMS

The Site may from time to time include forums, message boards (including message boards relating to feedback) and/or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at office@greatvine.com or write to us at Greatvine Limited, 6th Floor, International House, 71 Kingsway, London WC2B 6ST.

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@greatvine.com or write to us at Greatvine Limited, 6th Floor, International House, 71 Kingsway, London WC2B 6ST.

STATUS OF CONSULTANTS

For the avoidance of doubt, Consultants are not employed by Greatvine or under the control of Greatvine. Greatvine is a telecommunications facilitator and Consultants are responsible for their own compliance with the Act and any other data protection provisions.